Meet Our Staff
The Arrow Health team are qualified and have a depth and breadth of experience in addiction treatment. Our team consists of people who are passionate about working with addicts and their families to achieve long-term, positive change and transformation.
All staff have had some sort of lived experience of addiction – either first-hand or within their families. We believe that people who have experienced these challenges are most effective in providing treatment to people still experiencing the impact of addiction.
Executive Team
Toby Lawrence, CEO
Bachelor in Behavioural Neuroscience
Masters in Management
Toby first took an interest in addiction and recovery whilst studying his undergraduate degree in Behavioural Neuroscience. Through the personal experience with a loved family member, Toby understands the effects addiction can have not only on the individual but also on their family and friends.
Toby has spent the last 10 years managing and coaching some of Australia’s biggest companies and now draws on that experience to focus on providing hope and guidance to people with the disease of addiction, their family and friends.
“We have strived to create a service that feels like a warm supportive hug and operates like a scientific, well-oiled machine.”
Rebecca Wardan, General Manager
General Manager – Service Delivery/Director of Nursing
Bachelor of Nursing
Diploma of Management
Grad. Cert. in Meditation & Holistic Counselling
“I was drawn to AOD (Alcohol & Other Drugs) Nursing because of my own personal experiences and that of many people close to me”.
With well over a decade in the health and hospital sector, Rebecca brings a wealth of experience to her role at Arrow Health. She has worked as a Nurse, Unit Manager, Senior Nurse Advisor, Health Services Manager and Residential Withdrawal Services Manager for organisations spanning hospitals to the Department of Health & Human Services, Parkville Youth Justice to Youth Support & Advocacy Service (YSAS).
Rebecca believes “everyone deserves a second chance, they deserve to have someone walk by their side in their darkest hour. Doing bad things does not make someone a bad person and I always strive to look through the darkness to see people as they are without all the noise.”
Having witnessed substandard levels of care due to a lack of understanding and fear from service providers in regards to addiction; Rebecca developed a deep empathy and compassion for patients irrespective of their history.
“Working at Arrow Health gives me the opportunity to make a contribution to the lives of some of our most vulnerable people.”
When not at work, Rebecca loves travelling, camping, dirt bike riding and is a self-confessed ‘mad book lover’. She also has three children and her family is her world.
Therapeutic Staff
Julie, Family Counsellor
Diploma Alcohol and Drugs
Certificate in Youth Skills
Julie is an accredited and experienced mental health and alcohol and drug therapist trained in dual diagnosis and family therapy. Julie works primarily with families who are suffering the effects of substance abuse. She is warm, compassionate and approachable.
Julie has extensive experience working with high-risk youth, indigenous and culturally and linguistically diverse communities in the public mental health system and in Nauru. Julie utilises a variety of psychological techniques and a strength-based approach and her current areas of interest include alcohol and drug addiction, family systems therapy and mental health.
Julie’s personal family experiences fuel her commitment to her work and an individualised approach to therapy.
Sandra, Nutritionist
ANTA (Australian Natural Therapist Association)
Masters in Marketing and Management
Sandra is an accredited Nutritionist and a member of the Australian Natural Therapies Association. She has been extensively working in the community with individuals and groups, running numerous workshops in local schools, private businesses and sporting organisations. She is a strong advocate for health within the community, supporting healthy lifestyle initiatives by collaborating with local councils.
Sandra is a strong believer of the power of good quality, whole food to deliver and sustain long-term health and vitality.
“Nutrition is not being on a diet, feeling hungry and deprived, it is nourishing your body with the right food to feel energised and live life to the fullest.”
Sandra is a wife and busy mother of two active boys. She trains together with her family in martial arts and also enjoys yoga.
Marie, Intake and Assessment Manager, Forensic Case Coordinator
Her work is deeply informed by both professional expertise and personal insight into addiction’s impact on individuals and families. Driven by a passion for guiding forensic residents through recovery, Marie fosters a safe, supportive, and empowering environment where each individual is treated with compassion and dignity. She believes in the resilience and potential within everyone to achieve meaningful transformation.
A lifelong learner, Marie stays at the forefront of addiction treatment advancements, ensuring her approach remains effective and innovative. She finds profound fulfillment in helping residents reclaim their lives and is honored to contribute to their journey of healing.
Nusrat, Outpatient & Family Program Coordinator
Driven by compassion, Nusrat believes in the power of kindness to change lives. Her work at Arrow Health brings a profound sense of fulfillment as she helps others access the resources and support that were unavailable in her home country. For Nusrat, this work is deeply personal, offering an opportunity to help others heal while finding healing herself.
Megan, Enquiries Coordinator
Megan’s journey into this field was unexpected, but her passion for helping people through recovery has become deeply rewarding. With a background in Medicare provider services, where she supported clients navigating mental health care plans, Megan brings a wealth of understanding to her role. Having personally experienced the impact of addiction through friends, both in recovery and loss, she is dedicated to guiding others toward a better path.
Outside of work, Megan finds joy in spending time with family, cooking, and playing netball. She’s driven by a desire to make the world a better place in any way she can.
Heather
Tania
Joshua
Ritchie
Darren
Justin
Patrice
Rodney
Hospital Staff
Dr Jarrod Lewis
Fellow of The Royal Australian and New Zealand College of Psychiatry
Masters of Psychiatric Medicine
Bachelor of Medicine and Surgery
Jarrod is a psychiatrist with a special interest in youth and addiction psychiatry. He has experience working across a wide variety of settings, having worked in metro and rural communities across Australia, including in acute and sub-acute inpatient units; and child, adolescent, adult, forensic and Indigenous services.
Jarrod’s warmth, inquisitiveness and passion for mental health, coupled with his specific interest in youth and addiction psychiatry, makes him a valued clinical team member.
Outside of work, Jarrod is a musician, swimmer and tragic Melbourne Football Club supporter. He also practises yoga and meditation and is an avid traveller and reader of psychology and philosophy books.
Dr Belinda Mackie
PhD School of Psychology and Psychiatry
Monash University Registered Practicing Psychoanalyst
Australian Centre for Psychoanalysis
Belinda has been registered as a practicing psychoanalyst with the Australian Centre for Psychoanalysis (ACP) for twenty years and has worked in both private and public mental health settings for over thirty years.
Belinda is registered with the Australian Health Practitioner Regulation Agency (AHPRA) and is a credentialed member of the Australian College of Mental Health Nurses (ACMHN). She frequently presents lectures, papers and seminars on clinical and theoretical issues at the ACP and elsewhere. She has published various articles on psychoanalytic themes and her book on psychoanalysis applied in institutional settings, based on her PhD thesis, was published by Karnac, London in 2016.
Dr Ari Roxburgh
Ph.D. (Clinical Psychology)
Addiction Researcher and Educator (Monash University)
Ari has a wealth of experience in addiction treatment and research. He holds a Ph.D. in neuroscience, with a focus on anxiety, self-control, and addiction, and has dedicated his career to advancing understanding and treatment in this field. Actively involved in research, treatment, advocacy, policy, and education, Dr. Roxburgh served as the convenor of the Australian Psychological Society’s special interest group on substance use. He also teaches in the Masters of Addictive Behaviours program at Monash University, where he trains and mentors health professionals to enhance their expertise in addiction care.
Dr. Roxburgh regularly publishes research in international journals, contributing to our understanding and treatment of addiction. He has presented his findings at numerous national and international conferences on addiction and neuroscience, and frequently advises government departments on mental health and addiction, including authoring a report on the addiction workforce.
In clinical practice, Ari employs a comprehensive treatment model addressing the underlying causes and risk factors associated with addiction. He tailors his approach to each individual, drawing from a range of therapeutic techniques including Motivational Interviewing (MI), Acceptance and Commitment Therapy (ACT), Dialectical Behavioral Therapy (DBT), and Cognitive Behavioral Therapy (CBT).
Dr Charlotte Ho, Clinical and Forensic Psychologist
DPsych (Forensic)
MPsych (Clinical)
Charlotte is a Clinical and Forensic Psychologist with over 15 years’ experience working in both private health and public system. She holds a Bachelor’s degree in Social Science (Family Studies), a Doctoral degree in Forensic Psychology, and a Master’s degree in Clinical Psychology. Charlotte is a member of the Australian Psychological Society (MAPS), an APS Forensic College Fellow, and a Psychology Broad of Australia (PBA) approved supervisor for clinical and forensic psychologists.
Charlotte provides services to clients who present with a range of psychological vulnerabilities (such as depression, anxiety, emotional and behavioural dysregulation, AOD concerns, ADHD, bullying, grief and loss, and more). Her areas of work include treatment planning, intervention, clinical (cognitive functioning, behavioural, mental health) and specialist forensic (psychosexual risk, violence, parenting, protective capacity, family-related) assessment, report writing, and testimony. Charlotte has prepared reports for Australian Courts regarding family and children’s matters.
Through travelling and working in different parts of Australia, Charlotte has gained a considerable amount of experience working closely with those from various cultural and religious backgrounds. In her spare time, Charlotte can be found hiking in the great outdoors or finessing her boxing skills.
Susan, ANUM & Recovery Coach
A lifelong lover of animals, nature, and personal growth, Susan continues to empower others with care, compassion, and a desire to make a difference.
Anne, Registered Nurse Div 1 - Case Manager
Failure isn’t permanent…it’s learning. Each experience is unique with it’s own complexities.
Maddison, ANUM
Maddison has a passion for helping others, striving to work towards a holistic approach.
I strive to work towards a holistic approach with our multidisciplinary team to give clients excellent care and opportunities to grow whilst in the Arrow Health Program.
Diana
Max
Administration Staff
Renae, Financial Administrator
Certificate 4 accountings and bookeeping
With nearly 10 years at Arrow Health, Renae has grown through various roles before finding her place in her current position. As a peer in recovery, clean and sober for over 11 years, Renae brings a unique and compassionate perspective to her work. Her personal journey informs her practice, allowing her to connect deeply with clients and inspire hope.
Renae’s purpose is rooted in providing a good life for her children and family, and her work serves as a powerful reminder of the progress she’s made. Passionate about making a difference, she is dedicated to supporting others on their path to recovery and empowering them to build brighter futures.
Olivia
Kon, Intake and Assessment Clinician & Day Program Facilitator
Kon began his journey in the Alcohol and Other Drugs (AOD) sector with a work placement at Arrow Health in 2022. Following this, he gained valuable experience as a Support Worker before transitioning into the Intake and Assessment team. In this role, Kon conducts comprehensive assessments with prospective clients to develop tailored plans for individual support.
In December 2023, Kon expanded his role by taking on the responsibility of creating and facilitating weekly outings for participants in Arrow Health’s Day Program. These outings feature a range of holistic, off-site activities designed to enhance participants’ well-being and recovery journey.
Kon is deeply committed to promoting mental well-being and providing compassionate support, values that align perfectly with both Arrow Health’s mission and his personal ethos. He is driven by a passion for inspiring individuals to recognize their full potential and embrace fulfilling lives.
As Kon shares, one quote that resonates deeply with his work is from Russell Brand:
“That’s why we call this process Recovery; we recover the ‘you’ that you were meant to be.”
Gerogia
Facilities Staff
Greg, Gardener & Maintenance & Forest Therapy Guide
“My passion is to showcase the beauty of our landscape.” By sharing his passion for country and our indigenous people, Kon believes we could all heal country and ourselves by connecting with the land.